Privacy Policy

Last updated: July 1, 2025

1. Introduction

GlucoSenseDigital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit glucosensedigital.com and when you use the GlucoSense mobile application (collectively, the "Services").

2. Information We Collect

• Personal Data: Name, email address, phone number, mailing address, payment information.
• Health Data: Blood glucose readings, insulin dosage, dietary logs, physical activity, and other metrics entered or synced by you.
• Usage Data: Device identifiers, IP address, browser type, session information, and cookies.

3. How We Use Your Information

• To deliver core app functionality, personalized insights, and customer support.
• To process payments and manage subscriptions.
• For research, analytics, and product improvement (in aggregated or de‑identified form).
• To comply with legal obligations and enforce our Terms of Service.

4. Legal Bases for Processing (GDPR)

We process your personal data under the following legal bases:

• Consent – when you grant explicit permission (e.g., for health data).
• Contract – to provide the Services you request.
• Legitimate Interests – to improve, secure, and market our Services.
• Legal Obligation – to comply with applicable laws.

5. HIPAA Compliance

For U.S. users, certain health data may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards—including encryption in transit and at rest, audit logging, and strict access controls—to protect PHI. We sign Business Associate Agreements (BAAs) with covered entities upon request.

6. Data Sharing & Disclosure

• Service Providers: Payment processors, cloud hosting, analytics, and customer support platforms bound by confidentiality agreements.
• Research Partners: De‑identified or aggregated data only, for scientific or statistical purposes.
• Legal Requirements: To comply with subpoenas, court orders, or other legal processes.

7. International Transfers

Your data may be transferred to—and processed in—countries other than your own. We rely on EU Standard Contractual Clauses, UK IDTA, or adequacy decisions to safeguard such transfers.

8. Data Security

We adhere to industry best practices, including AES‑256 encryption, OWASP secure coding guidelines, and annual penetration testing.

9. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. Your Rights

You may exercise the following rights (subject to verification): access, rectification, erasure, restriction, portability, and objection. EU/EEA residents may lodge a complaint with their local Data Protection Authority. California residents can exercise CCPA rights (disclosure, deletion, opt‑out).

11. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children without parental consent.

12. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or in‑app notice.

13. Contact Us

Data Protection Officer: Jane Doe
Email: privacy@glucosensedigital.com
Address: 123 Wellness Blvd, Suite 200, New York, NY 10001, USA

Terms of Service

Effective date: July 1, 2025

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old (or of legal age in your jurisdiction) to create an account or purchase a subscription.

3. Account Registration

You agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activities under your account.

4. Subscriptions & Billing

• Subscription fees are billed in advance on a monthly or annual basis.
• Prices include applicable taxes unless stated otherwise.
• You may cancel at any time; access remains until the end of the billing cycle.

5. Acceptable Use

You agree not to misuse the Services, reverse‑engineer code, or infringe intellectual property rights.

6. Intellectual Property

All content, trademarks, and software are owned by GlucoSenseDigital or its licensors. Limited, non‑exclusive license granted for personal use.

7. User Content

You retain ownership of content you upload but grant us a worldwide, royalty‑free license to use, reproduce, and display it for Service functionality.

8. Third‑Party Services

The Services may link to third‑party content. We are not responsible for external sites.

9. Disclaimers

The Services are provided “as is” without warranties of any kind, express or implied.

10. Limitation of Liability

To the maximum extent allowed by law, GlucoSenseDigital shall not be liable for any indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold GlucoSenseDigital harmless from any claims arising out of your use of the Services or violation of these Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of laws. Disputes shall be resolved by binding arbitration in New York County, NY.

13. Modifications

We may modify these Terms at any time. Continued use after changes constitutes acceptance.

14. Termination

We may suspend or terminate access for violations of these Terms. Provisions relating to intellectual property, indemnity, warranties, and liability survive termination.

15. Contact

For legal inquiries, email legal@glucosensedigital.com.

Medical Disclaimer

The content provided by GlucoSenseDigital, including but not limited to text, graphics, images, and algorithms, is for informational purposes only and is not intended to substitute professional medical advice, diagnosis, or treatment.

• Always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition.
• Never disregard professional medical advice or delay seeking it because of information you have read in the app or on our website.
• If you think you may have a medical emergency, call your doctor or emergency services immediately.
• We do not guarantee accuracy, completeness, or usefulness of any information and are not responsible for errors or omissions.

By using our Services, you acknowledge and agree to this Medical Disclaimer.